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Hi, this is an older thread but we want to make sure folks were able to get in. There have been patches since this, with another one tomorrow, so hopefully the issue "went away" but if it persists, please let us know.
- 3 years ago
I'm still having issues getting the game to launch on PC after today's patch! When I launch the game through Steam and it transfers to the EA app I get an error and while the game will start, it runs in slow motion. I don't think it's an issue with Wild Hearts itself but is an issue with Steam connecting to the EA app.
- EA_David3 years ago
Community Admin
@angienessyo What error message do you get?
If you restart your system with a Clean Boot beforehand does that have an effect? https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
The slowdown sounds to me like there might be some conflict with security software, which are you using?- 3 years ago
@EA_David I'm not sure what the error is, it hasn't given me the message the last few times but the slow motion persists. I've tried with a clean boot, reinstalled the EA app+Wild Hearts multiple times. I am on Windows 11 22H2 which I know just had some big security updates which could be the culprit. Is there anything you suggest I try turning off to get it to run normally? Wild Hearts and the EA app are both on the list of programs allowed through the Windows Firewall so if there's anything else I could try that'd be amazing.
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