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vansmash's avatar
vansmash
12 months ago
Solved

Cannot connect to any EA Games online , PS5

Can't seem to connect to EA servers for NFS Unbound and EAFC. However other games such as Helldivers and COD works. I have tried clearing cache, restarting and unplugging router and console and also ...
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  • EA_Illium's avatar
    EA_Illium
    12 months ago

    Hey @vansmash 

    To confirm what message do you see in NFS Unbound? Both games use different systems for the single player and multiple components so I'm curious if the same message displays or if we might have 2 separate issues. 

    Also when you have a moment can we give the following steps a try?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for Console updates 
    • Restore Game Licence

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
12 months ago

Hey @vansmash 

To confirm what message do you see in NFS Unbound? Both games use different systems for the single player and multiple components so I'm curious if the same message displays or if we might have 2 separate issues. 

Also when you have a moment can we give the following steps a try?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for Console updates 
  • Restore Game Licence

Thanks!

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