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nakachvvya_'s avatar
3 years ago
Solved

Can't play It Takes Two online

I've trouble shooted every possible thing at this point but no matter what I do I can't play It Takes Two online with my friend. I can't even join an online server to invite someone to play with me. I keep getting the same error code every single time. I've changed wifis, deleted and redownloaded the game, cleared the cache, checked for corrupt data, hard reset my switch, disconnected all other accounts connected to my EA account, checked for updates. But every time I try to join an online match it tells me "Your account settings has changed. Please connect again now. Result Code: 105-80190000. I want a refund at this point because I've spent more hours trying to make the game work than actually getting to play it. And you can't play it by yourself!!!

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  • Hi! I’m playing It Takes Two on my Nintendo Switch. The only way I can get it to work is if I delete the app entirely and redownload it and not open the app until I’m ready to play. I can play once and then I have to delete the app and everything if I want to play again.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @nakachvvya_ We can try to take a further look at the error message if you want. To confirm are you playing from the EA app or Steam? Also, are you playing with a child account or an adult account? 

    If you would still like to look at a refund, if the game was purchased from the EA App you will want to check out our help article for more information: How to get a refund for EA games

    Cheers!

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