Crashing when compiling shaders
Crashing on first launch when compiling shaders with out of memory error. Product: Immortals of Aveum Platform: Windows 11 Which language are you playing the game in? English How often does the b...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @His_Romness Thanks for this information!
If you have not already can we try the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
If you keep seeing the crash, would it be possible to get a screenshot of any error message and an EA app Error ID?
Thanks!
EA_Kipling
EA QV Team
EA QV Team@His_Romness It might also be worth making sure the game is using your NVIDIA GPU instead of the Intel integrated one. Here's some instructions on how to set a specific application to use your 4090: https://www.intel.com/content/www/us/en/support/articles/000090168/graphics.html
