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TomTheGlowolf's avatar
TomTheGlowolf
3 years ago
Solved

Crossplay not working between PS and Xbox

During our Trial... Me and a buddy are on Xbox and our third buddy is on Playstation. When we accept invites or he accepts our invites it just shows error code: 655364. There is no other information ...
wild hearts
  • TomTheGlowolf's avatar
    TomTheGlowolf
    3 years ago
    @EA_David It seems the issue was the versions were not the same and the xbox update today fixed it. I am now able to play with my Playstation friend! :D
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago

Thanks for the posts. 

@TomTheGlowolf  Would I be correct to assume you can match and play with your Xbox friend without issue? If you check the settings > General > online I assume everything relevant is enabled?
Can I check that everything is enabled on the Xbox side of things? This article will show you where to look.

Also can I check if anyone involved would have a child account?

@Hammerheadgtv Can I check which exact issue you're having too? Are you using an Xbox account trying to partner with a PS account too, or is there some other crossplay setup?

LycanOllie's avatar
LycanOllie
3 years ago

We're having the same issue. This is Xbox (my friend) to PC via EA app (myself). I have read the issue may be caused by a version difference. Xbox seems to be on v1.0.1 and PC/PS5 seem to be on V1.0.2. Can you confirm if that's the case and if it will be fixed for launch? We've wasted most of the free trial trying to connect to each other.

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