Deluxe Items disappeared
Greetings, I got my copy of Immortals of Aveum on Steam. It is the Deluxe version, as the screenshot I have provided proves. The Deluxe Upgrade is also checked and installed. Now, I know I had a...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry using a Chrome browser in incognito mode.
Thank you for your suggestion.
It is the very same result on Chrome in incognito mode, unfortunately.
- EA_Aljo
Do you have another device you can try?
I just used your link on my smartphone.
It seems to have worked, however it only sends me back to the same page that tells me to either try to contact an advisor or to ask my questions here.
There is no help at all to be found for my case.
EA_IlliumEA Staff (Retired)
Hey @AetherEchoes
Apologies for nudging in real quickly but I wanted to see if this is still happening after the update that was released today.
If so, Immortals does allow you to access backup saves from the main menu > Select Load Profile > Click on your save > you will see a drop-down of previous auto saves before the most current one.
Try loading one of these and checking if your items are there.
- EA_Aljo
Unfortunately, it looks like we don't have advisor support available for missing content with this game. There was an update to the game today. Have you logged in to see if that content has returned? Also, you could try loading a previous save from when you had this content. Possibly, a save or 2 back may have it.
