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beka_kh's avatar
beka_kh
3 years ago
Solved

EA App install directory

Hi, Everytime I'm trying to install EA application it installs in C (system disk) even if I'm changing the directory before that. Because of that I can't launch the game that I bought in Steam (whic...
  • EA_Illium's avatar
    EA_Illium
    3 years ago
    @beka_kh To confirm the EA App installs on the C drive currently we only have the option to select a different drive for games. If we are trying to move files from the C drive once installed or perform other actions to have the install move to a different drive this might be connected to the issue we are running into.
beka_kh's avatar
beka_kh
3 years ago

EA app doesn't see the game. I'm able to launch this game only from Steam. When I played the last time (back in December) Origin was still active and I had no any issues. Not I bought this game in Steam. Please see video by youtube link : https://youtu.be/xekFn80YsyU

  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair/Verify your game based on which client you are launching from
    • EA App - Repair (My Collection > Tile Dots > Repair)
    • EGS - Repair (Library > Tile dots > Manage > Verify)
    • Steam - Verify in your library

Nothing from above helped.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@beka_kh Apologies I am unable to view the video
  • beka_kh's avatar
    beka_kh
    3 years ago

    Please check now. 

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        3 years ago

        Hi @beka_kh Thanks for this, it looks as if the EA app is not fully running when you attempt to launch A Way out through Steam. 

        Can you try to run EA App before launching the game to check if it closes? If so something may be blocking it from running. 

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