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tavoloco233's avatar
5 years ago
Solved

Error: 102-800d0000 Xbox online not working

Every time I try and play online it says unable to connect to servers but my friend who has the friend pass can play online and invite me but I still can’t join 
  • EA_Illium's avatar
    4 years ago

    @tavoloco233 Can you try the steps below to see if this continues? If so can you share a screenshot of the error message your getting?

    Persistent Storage 

    1. Go to settings Select Device & Connections > Then Blue-Ray 
    2. Select Persistent Storage > Clear Persistent Storage 

     

    Alternate Mac: 

    1. Go to settings > Select General  > Then Network settings 
    2. Go to advanced settings > Alternate Mac address > Select clear 
    3. Select restart 

     

    Check console for updates 

    1. Make sure you're connected to the internet, then press the Xbox button top open the guide 
    2. Select Profile & System > Settings System Updates & Downloads 
    3. Under Updates: 

    - 'Console update available': Select this to start the update 

    - 'No console update available': This means your console is up to date.  

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