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mitc1976's avatar
3 years ago
Solved

Error code 105 801 90000

Can't get on game.  Error code keeps popping up.  What is the solution?

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @gabiperez96 @rhi_mckinney 

    Can we try the following?

    Clear Cache: 

    1. Open System Settings on the HOME Menu 

    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 

    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

     

    Data Corruption: 

    1. Open the System Settings from the Home menu 

    2. Go to Manage Software and select Apex Legends 

    3. Choose Check for Corrupt Data 

    4. Choose Redownload if it finds any corrupt data 

    3) Check for Switch System updates; 

    4) Check for a power/sleep Mode issues. 

    5) Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

    If you continue running into issues, we may need to reach out to support to check if there are any issues with the EA account being used.

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

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