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mitc1976's avatar
3 years ago
Solved

Error code 105 801 90000

Can't get on game.  Error code keeps popping up.  What is the solution?

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @gabiperez96 @rhi_mckinney 

    Can we try the following?

    Clear Cache: 

    1. Open System Settings on the HOME Menu 

    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 

    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

     

    Data Corruption: 

    1. Open the System Settings from the Home menu 

    2. Go to Manage Software and select Apex Legends 

    3. Choose Check for Corrupt Data 

    4. Choose Redownload if it finds any corrupt data 

    3) Check for Switch System updates; 

    4) Check for a power/sleep Mode issues. 

    5) Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

    If you continue running into issues, we may need to reach out to support to check if there are any issues with the EA account being used.

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

24 Replies

  • So I just purchased and downloaded the game It Takes Two on my Nintendo Switch console but whenever I try to go into online mode, I get an error message saying "Your account settings has changed. Please connect again now. Result Code: 105-80190000".  I tried looking online to see if other people had the same issue but the only people who had the same issue seemed to have it for the friend's pass whereas I have the full game. I'm not sure what I should do.

  • When I try to play online in it takes two on my switch, I keep getting the same error: Unable to Connect to the EA servers. Please check your internet connection and try again.

    result code: 401-6d


    I just want to play online, can somebody help me? (I have a Nintendo switch online subscribtion)

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,537 PostsLatest Activity: 30 minutes ago