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BreakevenChris's avatar
BreakevenChris
2 years ago
Solved

Error code 14 wild hearts

Played the game the last week. Everything is fine, but today I loaded up and was told my dlc was no longer valid? Deleting it all and when I check the add on list in game it gives me error code 14 an...
wild hearts
  • BreakevenChris's avatar
    BreakevenChris
    2 years ago

    Seems like the cache was the issue? Started today and have my stuff again.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @BreakevenChris 

Can we try the following steps?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
BreakevenChris's avatar
BreakevenChris
2 years ago

Seems like the cache was the issue? Started today and have my stuff again.

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