Forum Discussion

lhvnky2hg9t2's avatar
lhvnky2hg9t2
2 years ago
Solved

Fully delete player history

How do I fully delete the progress on It Takes Two (digital copy on an Xbox Series X). When I delete the user data from manage game in Xbox, it always comes back. (Have deleted the game and reinsta...
  • EA_Illium's avatar
    EA_Illium
    2 years ago
    Hi @lhvnky2hg9t2, When you go to "Manage Game and Add-ons" select "Saved Data".

    You should see your gamertag listed, hover over it and press start (3-lined button) > select "Delete Saved data"

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @lhvnky2hg9t2, When you go to "Manage Game and Add-ons" select "Saved Data".

You should see your gamertag listed, hover over it and press start (3-lined button) > select "Delete Saved data"

lhvnky2hg9t2's avatar
lhvnky2hg9t2
2 years ago

That seems to just be local (that's the step I did before)?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @lhvnky2hg9t2, To confirm once you select that option, do you not get another for from everywhere?

    If not we might want to reach out to Xbox support for additional assistance deleting cloud saves.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @lhvnky2hg9t2, Wanted to confirm if you managed to fully delete your saves?

    • lhvnky2hg9t2's avatar
      lhvnky2hg9t2
      2 years ago

      It worked this time, thank you so much

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,559 PostsLatest Activity: 4 hours ago