Forum Discussion

Novocaine88's avatar
Novocaine88
Seasoned Newcomer
2 years ago
Solved

Game code redeemed, download failed no longer in my library

I just purchased this game, redeemed my game code, this was successful. The game went into the EA app as a pending download. There seemed to be network issues and the download failed. Asked me to try again later. Sometimes switching to another country with a VPN helps, so I tried this. Didn't seem to work. 

I then clicked the cancel download button, and now it's completely disappeared from my library. If I log into my EA account in the browser I can see in my order history something from today listed as "quest_item". No idea what that's meant to mean. I purchased the deluxe edition. It was not just the DLC.

I've restarted my PC, the EA app, cleared the cache. Nothing making a difference, please help me fix this...

  • The crappy EA app finally loaded the game back in after a few hours, so my game is now all good.

    Beta software forced on everyone, when Origin worked fine. Good job EA for continuing to make gaming worse for everyone.

2 Replies

  • Novocaine88's avatar
    Novocaine88
    Seasoned Newcomer
    2 years ago

    The crappy EA app finally loaded the game back in after a few hours, so my game is now all good.

    Beta software forced on everyone, when Origin worked fine. Good job EA for continuing to make gaming worse for everyone.

Featured Places

Node avatar for EA Originals Discussion

EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.Latest Activity: 3 hours ago
3,650 Posts