game is not working
"Hello, we were able to play It Takes Two quite well last week.Suddenly, the game decided not to open. I uninstalled and reinstalled it, but that didn’t work. I reset my computer and tried to install it again, but still no luck. I tried launching it through EA instead of Steam, but that didn’t work either. I verified the game files through Steam, but it still didn’t help. I updated my graphics card, but that didn’t resolve the issue. I’ve removed updates, but it still won’t open. Nothing has changed since last week; I haven’t installed or deleted anything else on my computer, and my internet is working fine. I can play other games, but this one won’t launch. I really love the game and want to continue playing with my partner.
Hi @pekcedenoz Thanks for the additional info, to confirm do you have ITT installed via Steam or the EA app currently?
When you have a sec give the following a try if you have not already:
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check if any background applications are stopping the EA app or your game.
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
If this keeps up, would it be possible to get a DxDiag file?
Thanks!
