Solved
Game stuck on Loading af cutscene
Hello. Me and my friend are having trouble playing the game, whenever we get to the binoculars and the cutscene ends we get to a loading screen which doesn't end. We have tried updating drivers, marking the game as priority in task manager, and restarting several times and verify the integrity of in game files over steam. We've also tried just waiting for it to finish loading but nothing happens. We both have solid pcs so we should be able to play the game and we had no issues in the beginning of the game but we are at a loss, as to how we are supposed to pass this loading screen.
Hi @wecarim
To check, have you tried the following steps as well?
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Cheers!
