Guys help the friend version does not work

Hi @knedl_alt To confirm as the message says have you reached out to our support to look into your account further? EA Help on Twitter https://twitter.com/EAHelp Live-Support https://help.ea.com/en/contact-us/

Hi i've been working my way through the same issue with the friend's pass i downloaded from steam and the only helpful solution that works for me is from a reddit user slider6996 posted 7 months ago. "Uninstall Origin and then if u have the Trial/pass version of It takes two launch it through steam WITHOUT origin installed and it will trigger installing origin from launching and for whatever reason that fixed the issue for me... cause i uninstalled origin before and reinstalled it but that didnt fix it, i assume any game in steam that forces install of origin would work.". Hope this helps for those who downloaded the friend's pass through steam.

@27641fec846e967d Can you she try accepting an invite from you or selecting join on her Steam friends list to see if she gets the same message?

HI @usakobun Thanks for the update! Can we try going through the following and check if this continues? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EA App's Cache (Top Left Menu > Help > App Recovery) Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates

Same issue here. I had been playing with a friend who owns the game for 8 hours. Suddenly the next da this error prevents me from joining their online session. It has been two days and it still won't work.

HELP 103-3f0001 | EA Forums

32 Replies

deadfreak476619
4 years ago
@CheburatorLOL is it working now ?
knedl_alt
4 years ago
I just tried to invite my friend to online mode for the first time. I have the full game bought, he has the friend pass. I invited him to play, but when he tries to join he gets the error message (as seen in the attachment). We retried inviting/joining several times, the 'self-resolve' solutions didn't work and we didn't find any solutions to this on here or the internet either. We don't even understand what this error means ...
decathect
4 years ago
Same issue here.
I had been playing with a friend who owns the game for 8 hours. Suddenly the next da this error prevents me from joining their online session. It has been two days and it still won't work.
knedl_alt
4 years ago
@decathect We got the game recently and both of us haven't played any of it, I only did a proof-start-up of the game when it downloaded for me, then quit. Second time being in-game we got this issue, none of us even got to play the game yet ☹️ it still doesn't work for us either...
EA_Illium
EA Staff (Retired)
4 years ago
Hi @knedl_alt To confirm as the message says have you reached out to our support to look into your account further?



EA Help on Twitter

https://twitter.com/EAHelp



Live-Support

https://help.ea.com/en/contact-us/
knedl_alt
4 years ago
@EA_Illium Hello, no, I haven't reached out anywhere or to anyone other than here. I'm guessing I should use the links you provided?
Catalystiiic
4 years ago
Hello,
I have friend pass and am trying to connect with my friend but the above error came up. I don't have any bans on my account so I don't understand why my online access would be blocked and when I went to talk to a live EA advisor I was told to post here.
Thanks.
EA_Aljo
Community Manager
4 years ago
Hi there, @Catalystiiic

What system are you playing on? Thanks!
Catalystiiic
4 years ago
PC, through origin @EA_Aljo
EA_Aljo
Community Manager
4 years ago
@Catalystiiic

Thanks for getting back to me. Can you try downloading the EA App and launch the game from there instead? I've seen that work for someone else with this issue.