HELP 103-3f0001

I just tried to invite my friend to online mode for the first time. I have the full game bought, he has the friend pass. I invited him to play, but when he tries to join he gets the error message (as seen in the attachment). We retried inviting/joining several times, the 'self-resolve' solutions didn't work and we didn't find any solutions to this on here or the internet either. We don't even understand what this error means ...

Same issue here. 
I had been playing with a friend who owns the game for 8 hours. Suddenly the next da this error prevents me from joining their online session. It has been two days and it still won't work.

Hi @knedl_alt To confirm as the message says have you reached out to our support to look into your account further?

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Hello,

I have friend pass and am trying to connect with my friend but the above error came up. I don't have any bans on my account so I don't understand why my online access would be blocked and when I went to talk to a live EA advisor I was told to post here.

Thanks.

Hi there, @Catalystiiic 

What system are you playing on? Thanks!

PC, through origin @EA_Aljo 

@Catalystiiic 

Thanks for getting back to me. Can you try downloading the EA App and launch the game from there instead? I've seen that work for someone else with this issue.