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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @TCWarrior20 Thanks for the screenshot, to confirm do you typically see that error (about something going wrong) or get stuck on the preparing screen?

Also, would it be possible to get a DxDiag and an EA App Error ID?

TCWarrior20's avatar
TCWarrior20
2 years ago
@EA_Illium No, i was able to download other games just not that one

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 3 years ago