Immortals of Aveum Console Deluxe items unavailable

Question

Hello, i bought the deluxe edition on Series X, and went to redeem my Add-on content at the forge, and none of it is available. I went to the pause button to press the 'check for add-on' button, but it said that it "needed to be online and connected". It never gives any issues at the log in screen, however there is no way that i found to manually check my online status. The fact that this has made my purchase irredeemable is beyond frustrating.

ea_illium · Answer

Hey&nbsp;@Tex0344&nbsp;

I wanted to check if this was still happening.

If so, could we give the following a try?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)
Remove any connected device, or additional USB's from the console then restart the Xbox and check
Check for&nbsp;updates&nbsp;
Try the steps in our Connection&nbsp;and&nbsp;Advance Connection&nbsp;Guides&nbsp;
Open you're Xbox NAT Type
Change&nbsp;DNS&nbsp;settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)&nbsp;&nbsp;
Persistent Storage&nbsp;

Go to&nbsp;settings&nbsp;&gt; Select&nbsp;Device &amp; Connections&nbsp;&gt; Then&nbsp;Blue-Ray&nbsp;
Select&nbsp;Persistent Storage&nbsp;&gt;&nbsp;Clear Persistent Storage&nbsp;

Alternate Mac:&nbsp;

Go to&nbsp;settings&nbsp;&gt; Select&nbsp;General &nbsp;&gt; Then&nbsp;Network settings&nbsp;
Go to&nbsp;advanced settings&nbsp;&gt;&nbsp;Alternate Mac address&nbsp;&gt; Select&nbsp;clear&nbsp;
Select&nbsp;restart&nbsp;

ea_illium · Answer

Hi @Tex0344, I wanted to check if your items are still missing?

tex0344 · Answer

I have not had a proper chance to go through and attempt the solution, due to personal issues irl

ea_illium · Answer

Hi @Tex0344, No worries, hope your doing ok!

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Immortals of Aveum Console Deluxe items unavailable

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