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Pestyz's avatar
Pestyz
5 years ago
Solved

Invalid Account - Can't connect to rocket arena

I just bought the game and created my Ea account for rocket arena, but it keeps saying that my account is invalid. My internet is working and the ps4 servers are up and running. Please help. (Chan...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @Pestyz.

    Normally, resetting the password for your EA account resolves this. Can you try that for me? The password can be reset at www.origin.com. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @Pestyz.

Normally, resetting the password for your EA account resolves this. Can you try that for me? The password can be reset at www.origin.com. Thanks!

  • SlothKing364's avatar
    SlothKing364
    5 years ago
    Hello @EA_Aljo.
    I have just brought rocket arena downloaded it and was going to play it but when I pressed x it told me that my account was invalid and it sent me to this website. So I created an EA account and tried again but its still telling me that my account is invalid so I changed my password but it still saying my account is invalid and I don't know what to do.
    Yours Sincerely,
    SlothKing364
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hello, @SlothKing364.

      Try going to www.origin.com and reset the password for your EA account. Not the new account you created, but the original one you play our games on. If you don't know what that is, contact @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll try to help with this.

      • rookiefighter1's avatar
        rookiefighter1
        5 years ago

        Ok so then what happens after you reset pw for the account we play on??

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