Forum Discussion
EA_Illium
EA Staff (Retired)
1 year agoHey @fiestymamawolfe
To confirm does she get the message when launching the FP version or when trying to get to the online section?
Also, would it be possible to get the following from her account and device?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
1 year ago
Here is the dxdiag they sent me.