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Onlineguy7's avatar
Onlineguy7
3 years ago
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It Takes Two - PS4 Disc to PS5 Upgrade Not Available for Purchase

Hi there, I was fortunate enough to be gifted the PS4 disc version of It Takes Two for Christmas, and as a PS5 owner, I'm eager to take advantage of the free PS5 upgrade advertised on the box. As th...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    @qm794jvtevwe @Onlineguy7 To confirm do you currently have the game in the PS5 disc drive? If so can you search the PS store?

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@Onlineguy7 To confirm do you currently have the game in the PS5 disc drive?
  • qm794jvtevwe's avatar
    qm794jvtevwe
    3 years ago

    Hello, I can't upgrade to PS5 version my disc PS4 game. Please help

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      @qm794jvtevwe @Onlineguy7 To confirm do you currently have the game in the PS5 disc drive? If so can you search the PS store?

      • okorideyourbike's avatar
        okorideyourbike
        3 years ago

        @EA_Illium Hi there, just wanted to chime in with my experience so far and i can confirm i have the PS4 Disc in the PS5 console’s disc drive. I just tried it again today and i still get the “You can’t buy this product right now.” Purchase Error message. 

        Thanks for your help in all this !

  • okorideyourbike's avatar
    okorideyourbike
    3 years ago

    I’ve been having the same problem with the PS5 upgrade not being available and i have the PS4 disc in the console at the time. I’m happy to try anything else as it seems odd to not have this simple upgrade work. 

    It might also be worth mentioning that i am doing this from a PlayStation Plus Extra account. 

    thanks for the help !

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,569 PostsLatest Activity: 16 hours ago