It Takes Two - Unable to connect to EA Server - Cuckoo Clock

Hi Team, 

Not sure if there is a bug or what, but me and my girlfriend is not able to pass a level at Cuckoo Clock: Blast from The Past. Every time when we were being bounce up facing the tower clock, it shows an error message saying that "Unable to connect to EA Server". The funny thing is, me and my girl manage to play up until here and it just disconnect us every single time. We even lowered our resolution to the lowest and try but no luck. 

Here is the specification of my PC and my girlfriend's laptop
My Girlfriend:
OS: Windows 10 64-bit

Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.70 GHz

RAM: 8GB (7.81 GB Usable)

Graphics Card: NVIDIA Geforce 940MX & Intel(R) HD Graphics 620

Baseboard Manufacturer: LENOVO

Baseboard Product: Lenovo ideapad 710S Plus-13IKB

Mine:

OS: Windows 10 64-bit

Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19GHz

RAM: 16 GB

Graphics Card: NVIDIA Geforce GTX 1050 Ti

BaseBoard Manufacturer: ASUSTeK COMPUTER INC.

BaseBoard Product: PRIME B360M-A

Could you help to look into this?

Hope to hear from you soon.

Best,

Jason Seok