Community ManagerThanks for laying this out clearly -- that behavior is important.
If the connection fails on the first attempt regardless of whether you start on WiFi or a hotspot, and then succeeds after switching networks, that points to something different than a specific ISP or router issue.
In this case, the consistent factor isn’t the network itself, but the initial connection attempt. The network switch is effectively forcing a fresh connection attempt, which is why it succeeds on the second try.
That explains why:
So this isn’t about one network “blocking” the connection -- it’s about how the connection is being established on the first attempt.
For now, the most reliable workaround remains:
If others are seeing the same “first attempt fails, second works after switching” pattern, feel free to confirm -- that helps separate this from standard network-specific issues.
Did some additional testing to see what worked and didn't, detailed below. These were all done one after the other.
This seems to support that we have one shot at connecting, regardless of the connection method (see 3 and 7) but have to restart for a connection change to "count" (see 4-6). The most reliable hack seems to be to restart, then change the connection method, then host a game (see 1 and 2). EA_Leeuw, is this helpful in getting closer to an actual fix?
For some bonus testing, I checked my Switch's WiFi NAT and got a B (Nintendo grades this from A to F, A being the best). I also tried a couple other non-EA Switch online games on WiFi and had no issues starting a lobby. If anyone has a different Switch EA game to test starting an online lobby, maybe that could also help narrow down the cause?
