I purchased this to play online with my boyfriend it won't allow us to connect or play. Amazon won't refund a digital game purchase. Ea support is horrible they won't do anything. So basically I lost $40 on a game I can't play. My boyfriend lives away from me so we can't play it. I wasted my money on a game that EA should help fix problem since it's their issue. Nobody will help or refund. Error 10580190000 won't allow us to connect to EA servers. Nothing helps. Tried everything. Buyer please be aware do not buy. You can not play. I don't wish people to buy it and be out $40 like me on a game that can't be played.
I’m also having this issue. Based in the US (before i get asked about a region).
I have tried
Ive played this game on the PS4 and completed the game with zero issues. I got the full game to play with someone else on the nintendo switch and halfway through the game it’s stopped working and i’m getting that error code. I’m so confused, if I try to refund it or whatever I’ll lose all my progress. What can I do to fix this???
