EA Staff (Retired)HI @nakachvvya_ We can try to take a further look at the error message if you want. To confirm are you playing from the EA app or Steam? Also, are you playing with a child account or an adult account?
If you would still like to look at a refund, if the game was purchased from the EA App you will want to check out our help article for more information: How to get a refund for EA games
Cheers!
Hi! I’m playing It Takes Two on my Nintendo Switch. The only way I can get it to work is if I delete the app entirely and redownload it and not open the app until I’m ready to play. I can play once and then I have to delete the app and everything if I want to play again.
EA Staff (Retired)Neither of them are child accounts. I’m an adult and they have the correct birthday on them.
EA Staff (Retired)
