I’m not actively playing any other EA games on my account. And restarting my switch doesn’t work for it. The only thing that I’ve found that works is deleting the game completely and redownloading it, but even then I can only play it once before I get the errors again.
EA Staff (Retired)Thanks for the updates so far! I wanted to check, can you both try resettings your EA account password at help.ea.com and check if the same message continues?
Thanks!
I’m definitely still having this problem with all the same steps applied above. Still no luck playing the game the last few days trying after 3/4 of the way through with no problems. Any other ideas?
EA Staff (Retired)Hey @36d672336a1a76bb Thanks for this update, if the previous steps I've shared haven't help can you confirm by trying the following and checking if the same message pops up?
Having the same issue on nintendo switch.
Is EA not going to solve this problem ever?
This is happening to me and my friend's (adult account) on PC as well, we can't connect online or plan or whatsoever. tried every tutorial we could find on the internet and this game is not budging at all. please come up with a solution that we all can fix, because I had seen similar issues from people complaining on steam. we can't even see each others account online and it kept shows offline once in awhile. our internet isn't the problem because we played so many other games and we don't have any issue.
I'm also having the same problem. I'm incredibly disappointed with EA.
