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Zoomacs's avatar
12 months ago
Solved

It takes two not launching

It takes two when I click it a black screen appears for a second then it opens the EA launcher. I tried to run as administrator but it didn't work 

  • Hi @Zoomacs 

    Can we give the following a try as well, then check to see if this continues?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Check if any background applications are stopping the EA app or your game.

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago

    Hi @Zoomacs 

    Can we give the following a try as well, then check to see if this continues?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Check if any background applications are stopping the EA app or your game.

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