Forum Discussion
EA_cuervo
Community Manager
1 year agoHey there,
I'm sorry to hear you're unable to play your game. Have you tried any troubleshooting steps yet? While we don't know which steps you've tried so far, I'd recommend starting with a Clean Boot to make sure there are no other programs and apps conflicting with the game: How to clean or safe boot your computer. If this doesn't work, can you please share a DxDiag with us? How to gather information on your PC using DxDiag