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M1K3LMek's avatar
M1K3LMek
2 years ago
Solved

It takes two Playstation error

Hello! I just bought It takes two for PS4 and the second i open it and try to Play Online, it says Error, EA servers can not connect... the network is working just fine. I've restart the console and...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @M1K3LMek 

    To confirm have you tried the following steps as well?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @M1K3LMek 

To confirm have you tried the following steps as well?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database
ladybloodoath's avatar
ladybloodoath
7 months ago

I’ve tried shutting off ps4 I’ve tried deleting the game I’ve tried resetting my password I’ve tried connecting my router I’ve tried all of the suggestions listed and nothing is fixing it 

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