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kal0afj14b33's avatar
kal0afj14b33
1 year ago

It takes two PSP progress lost

I've seen other reports, but they are not talking about PSP. I play the game and I see the save spinning every once in a while but it happened two times that the game reverted to a begging of a level...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago
Hi @kal0afj14b33, apologies to confirm which platform are you on?

  • kal0afj14b33's avatar
    kal0afj14b33
    1 year ago

    Here's how I see it

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      1 year ago

      Hey @kal0afj14b33 

      Thanks for the additional details! For PS5 can we try the following steps?

      • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
      • Verify you signed into your PSN account
      • Check for updates 
      • Restore Licence
      • Entering Safe Mode and Rebuild your PS database

      Thanks!

      • kal0afj14b33's avatar
        kal0afj14b33
        1 year ago

        I did all the steps above and started playing again.

        I still see 0 % progress after about 2 hours of playing:

        Im in the castle as the wizard and the warrior...

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