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FyndaraofEQ's avatar
FyndaraofEQ
4 years ago
Solved

It Takes Two will not launch on my PS5

I have purchased and installed 2 different versions of it takes two on my PS5 and neither one will launch.  The 1st version I bought off of the Playstation Store and downloaded/installed the game.  ...
  • Lekyam's avatar
    Lekyam
    4 years ago

    Just to be sure : you're aware that this a 2 player ONLY game. There is no solo mode. You NEED to have 2 controllers turned on, otherwise you can't start the game and the menu is grayed out. What you describe here seems like you don't have a second controller turned on.

    Cause in your post, you never mention a second player.

FyndaraofEQ's avatar
FyndaraofEQ
4 years ago
@EA_Barry I've been waiting but I have not received a response from you since my last posting a month ago! ...it's been a month ☹️
The other 2 games I mentioned before, still load and play just fine. It Takes Two STILL will not launch. While waiting for a response from EA support, I've Google the Internet many times and tried every resolution suggested ... nothing works. I have worked with 3 different people at EA support, The last of which said they would get the team, your team to work on and fix the problem. Well I've waited and waited and no further response to my issue. Nothing has been done, the game still will not launch. How do I get my money back for this frustrating game that will not launch?
Lekyam's avatar
Lekyam
New Rookie
4 years ago

Just to be sure : you're aware that this a 2 player ONLY game. There is no solo mode. You NEED to have 2 controllers turned on, otherwise you can't start the game and the menu is grayed out. What you describe here seems like you don't have a second controller turned on.

Cause in your post, you never mention a second player.

  • FyndaraofEQ's avatar
    FyndaraofEQ
    4 years ago

    The string of letters that comes to my mind right now is really too rude to put down here. I got my PS5 for Christmas and the game It Takes Two in early January. This is my 1st console, 1st console  game (besides Astros) and my knowledge was really limited to NOOB status.  I have worked with 3 different support analysts from EA who put me through all sorts of exercises, including setting my PS5 back to default factory settings, rebooting everything, rebuilding the data base ... I mean I could go on and on as I've spent hours on this, trying to get the game to launch. and not one person, NOT one, has mentioned to me, that both controllers must be on  before the game will start 😳 

    Believe it or not, that was my ONLY problem.

    Bless you Lekyam, you have made my day ... errrr perhaps week *hugs 

    W00T!

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,545 PostsLatest Activity: 2 hours ago