Hey @tranquillityonur We do not offer connecting to PC as a support option on the forums, or through our advisors.
Can you try putting your device in a Clean Boot?
it is a shame if they are care about us. i have a case at the EA Help, case no is 96377452 and my case closed with the note that says 'not solvable'. i have sent them photos, videos of the situation but nothing happened. i have even said to them that they can reach my computer remotely, i dont care, i just want to solve this problem but they didnt connect my computer remotely also. so now, still i cant play my game online with my friend. i am dissapointed that ea team is insufficient.
I just had this same issue and I tried a bunch of different things before getting it to work. I was able to send invites, but my friend never received them.
For some reason the key for me was to update Origin. Since you can't have Origin and the EA app open at the same time, I had to close EA, update Origin, close Origin and then relaunch EA.
After doing this I tried sending a friend invite and I received a notification that my invite went through and my friend was then able to join.
