It Takes two
i recently got this game and wanted to play it with my friend but she keeps getting a "this ea account is restricted from accessing any online features if you believe you have received this message in error please contact customer support. please check ea.com/unable-to-connect for more information."
we've tried every fix we could find on here including checking privacy settings and age restrictions and installations and running as admin to no avail. its not her ea account because she can run a way out just fine and the rest of her account isnt being restricted. its not her internet either as again, we could play other games.
if anyone could help us out or get us in touch with someone who can then id really appreciate it.
thanks.
Hey there, @ThaWarlock7
An advisor should take a look at her account. To do this, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!
