Forum Discussion
crinrict
7 years agoHero+
HI @DevotedTricky
which platform are you playing on ?
If on PC, could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
- 7 years agoXbox One
- EA_David7 years ago
Community Admin
@DevotedTricky Hi, can you try restarting your system with a full reboot? Hold the front button until your system beeps and shuts down. You can also unplug your system from the power for a couple of minutes if you want to be thorough, then start back up the game and check again.
If you still encounter the same issue, can you try swapping to a different gamertag and see if the issue manifests on that account too?
Thank you.- 7 years agoDid both those and it still won’t work. It legit won’t let me play past level 1.