Lost in random Xbox series x
Heya is anyone else having issues with lost in random not getting past the loading screen on Xbox series x. Downloaded from Xbox games pass. thanks 😊
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Farnsy1990
Do you happen to have anything plugged into the USB ports on your Xbox? If so, try unplugging them and let me know if you can load into the game or not. Thanks!
Heya
I don’t have anything else plugged into my console at all. Literally just freezes on the loading screen. Tried deleting and downloading again
thanks
- EA_Aljo
Thanks for getting back to me. Try deleting the personal saved data for Lost in Random. To do that, press the Guide button and then highlight the Lost in Random tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. It's possible this could delete some offline data for this game. Normally, that is downloaded from the cloud, but I can't guarantee that.
No worries 😊 I’ve already done that aswell unfortunately. So I’m not sure what else to try now.
- EA_Aljo
Thanks for letting me know. Do you have the game installed on an internal or external hard drive? Also, try clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
