Solved
low fps and 1%gpu utilization
I'm having an issue where I'll open the game and get to the main menu and everything will be fine for a few seconds and then my fps drops to 12 and my gpu utilization drops to 1%. I haven't tried changing any graphics settings. My Pc specs are an RTX 2060, 16gb RAM, and a Intel(R) Core(TM) i7-10750H. I've already set my rtx 2060 as my main gpu in control panel and I'm also running as administrator. Thanks in advance for any help.
Hi @gtincher23
Can we start with the following troubleshooting steps and check if this changes?
- Adjust in-game settings lower and check for performance changes
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Thanks!
