My game won't work?
I just downloaded the game and ever time I open it the ea and maxis logos show up then a black screen with music shows up. The game is playing the screen is just black, I can't see any thing. I don't...
Forum Discussion
EA_Darko
Community Manager
Community Manager@ButtSecs69 People in this thread are reporting different problems, without specifying the issue people cannot help. Did you try any of the suggestions that worked for others in the thread?
Also, AHQ is a global community focused on players helping players. If you require direct support from an EA adviser then contact our live support at help.ea.com.
In relation to a couple of your posts, please take a couple of minutes to read the AHQ User Rules and Guidelines before posting again: https://answers.ea.com/t5/help/faqpage
Im not computer savvy when it comes to drivers. iv removed all my old drivers i believe and installed and updated my new graphics card. I click play in origin and it minimizes for a few seconds and then reopens origin. Nothing pops up in process's. i tried it in safe mode without networking and got it to show up in processes as well as i received this login screen. but it wont work in safe mode with networking. Im asuming that verifies that its a security or driver issue. I provided a picture of my device manager and what i think is needed to solve problem. I have two monitors hooked up but iv tried with and without both. Please and thank you for the help!
