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SvennEthir's avatar
SvennEthir
3 years ago
Solved

Need help, post keeps getting marked as spam?

I've been trying to post asking for help because I bought the game for a friend and he can't play, but every time I post my post just gets marked as spam. What is going on?

wild hearts
  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi @SvennEthir,

    Thank you for the Report. I've checked out the post you're reporting as missing and it's showing as stuck in the Spam Queue. I've reviewed it and confirmed there are no harmful links or spam in your post so I've removed it from there and it should show up for you now. Here's a link to the thread "Friend is unable to launch the game, immediately closes with no error message". 

    I'll close out this thread from here now that your thread is live. Sometimes our Spam filter algorithm can get it wrong so if you find your post is missing in future please submit a Report for a CM to double check for you rather than open discussion threads. 

    Thanks,

    EA_Lanna

3 Replies

  • SvennEthir's avatar
    SvennEthir
    3 years ago

    I'm confused. When I click the abuse report thing it asks me to explain why the content is inappropriate? Sounds like it's me reporting my own post for inappropriate content.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @SvennEthir,

    Thank you for the Report. I've checked out the post you're reporting as missing and it's showing as stuck in the Spam Queue. I've reviewed it and confirmed there are no harmful links or spam in your post so I've removed it from there and it should show up for you now. Here's a link to the thread "Friend is unable to launch the game, immediately closes with no error message". 

    I'll close out this thread from here now that your thread is live. Sometimes our Spam filter algorithm can get it wrong so if you find your post is missing in future please submit a Report for a CM to double check for you rather than open discussion threads. 

    Thanks,

    EA_Lanna

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