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restopark5690's avatar
restopark5690
3 years ago

no response after clicking play button without error message.

I clicked Play button but no response, and back to ea app and clicking play again.. and it doesn't end.. How can I solve this situation? re-installed 5 times (both ea app and wild hearts) so please ...
wild hearts
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago
@sstepane HI, just to swing back to the scannow, you mention it found and fixed a few issues. When this happens it's best to run it again, and see if it finds anything else. It's usually clear after one run, but it's not uncommon to see more issues be found, and that can indicate other issues.

I apologize if you have already run it multiple times, but I wanted to check that off.
sstepane's avatar
sstepane
3 years ago

Hi,

Thanks for the help.

sfc /scannow - no errors

chkdsk /f disk with WH - minor bitmap fix

chkdsk /f system disk - reboot - scannow - no errors

ea app repair WH - repair finished, ea app stuck at "repairing" (img included)

ea app restart - launch WH - same error (0xc0000409)

delete executable of WH - ea app repair - downloaded executable and stuck at "repairing"....

  • sstepane's avatar
    sstepane
    3 years ago
    @sstepane ps. system and WH drives are ssd (M2)

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,293 PostsLatest Activity: 3 hours ago