I clicked Play button but no response, and back to ea app and clicking play again.. and it doesn't end..How can I solve this situation? re-installed 5 times (both ea app and wild hearts) so please don't tell me reinstall / reboot computer.

@EA_Illium My post got deleted because I added a google drive link with a clip, and this site does not allow you to attach mp4 files.Here's my post again with all other detailsPlatform: PC (Steam), Windows 11Region: EuropeError Message: No error message when I try to launch the game, just the error message in the windows event log with the exception code: 0xc0000409 (screenshot attached, language in Dutch though).Date this issue started: The day the trial launched (feb 14), issue still ongoing.Anything else: I press play on steam, 2-3 windows, all from the EA App open and close in a row , I see the Wild Hearts process in Task Manager for a few seconds and then it disappears.Screenshot, DxDiag attached, cannot post clip on this site, but I have one recorded.EDIT:Error Report ID: a3063c08-0453-4e59-be87-96135aa95107

Sadly this did not work for me. Same results as before. Appreciate the support in finding an answer and sharing these though!

@dynisaThis really isn't directed at you; but anyone.... anyone.... who thinks this is an acceptable solution, or even a valid work-around, is part of the problem.

Hello I am having the same issue as @lawrence8102 ,I tried all of the steps you mentionned but it didn't solved the problem.The problem being when pressing play on steam the game doesn't start at all and it only open the "EA app" software.> Also, it is important to note that my Steam account is properly linked to my EA account used on the "EA app" software. I am suspect that the problem come from the EA program called "Link2EA.exe" that can be found here ProgramFiles\Programs\Electronic Arts\EA Desktop\EA Desktop\Link2EA.exe.Infact, when launching the game from steam or from the EA software "EA app" a window open which run the following command line: "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\Link2EA.exe" "link2ea://launchgame/1938010?platform=steam&theme=BOhni" "" "" "" "" "" "" "" ""When looking at the arguments used in the command line it lookslike it starting the right game from the steam library as the steam appID is the correct one.>>> After the window closing while showing nothing (the window from the above commadn line), I can see the process of WILD HEARTS starting in the task manager (with the following command line: F:\SteamLibrary\steamapps\common\WILD_HEARTS\00_game\target_origin\ex\WILD HEARTS.exe)>>> Finaly the process closes without any error messages (as far as I am able to rapidly browse through the task manager). And the EA software "EA app" opens again in my library showing the game WILD HEARTS being installed through steam.Hope this give some information to work with and do not hesitate to answer me for any additional information that could help you in anyway possible.

@EA_Illium Platform: PC,Windows 11, on steamRegion: North AmericaError Message: There is no error message. I press play, a window of EA play pops up and then nothing happens. Steam's play button turns into the stop buttonDate this issue started: I bought the game Feb 17 around 1am EST, and played it for about five hours, two different sessions. Anything else: When you press play the pop up shows and then disappears on steam. It says the game is running, and it shows in the task manager. There is no game window. The game does show on the task manager. EA Error Report ID: d96f52c8-10aa-40fa-bc5c-9b6cd54b6ad6 I have tried: launching game directly from folder -normally and as adminlaunching from EA app, while game is installed by steamclosing all steam/EA app related tasks and running game via steam/EA app/from folderclearing cache in EA appchecking steam game integrityreinstalling the game on steamupdating driversdisabling antivirus and VPNsteam is correctly linked with EA Play Adding the game as a non-steam gamechanging my EA app passwordrunning the game and or EA app as admin stopping onedrive Fun fact, I tried to log onto my steam acc on my partner's pc, and the same thing occurs. they're still able to play the game when they log back into their steam account

no response after clicking play button without error message.

76 Replies

GreenestP
3 years ago
Wasn't addressed this patch or even talked about for next patch in the patch notes
pkonline
3 years ago
So I bought the game on steam a few days ago and played it for a while. However, after trying to play it the next day, it would not launch. The EA app pops up once or twice, then closes, and nothing happens. However, the task manager says the game is still open and uses a full 300 MB of RAM while doing nothing. I've tried countless solutions, including reinstalling it multiple times, verifying the integrity of game files multiple times. I checked my firewall and it doesn't block EA or the game itself. My antivirus hasn't registered the game. I've made sure my drivers were updated and everything.

UPDATE: I fixed it... somehow. Here's what I did. I'm not really sure what part of it worked.
Cleared the EA app's cache
Verified game files on Steam
Cleared EA app's cache again for some reason
Deleted the SYSTEMSAVEDATA file (/Documents/KoeiTecmo/WILD HEARTS/)
seems to have permanently fixed my game??
Gugarun
3 years ago
@NuttySnappy OMG It worked! I love youuuu
tyrfing01
3 years ago
@NuttySnappy It actually works wtf... thank you so much
budweisguy51
3 years ago
@MsFinality This solved the issue for me as well after 2 days of trying what I thought was everything. Thanks
CasualThunder
3 years ago
My wife is unable to run WH (purchased via EA app/ non-steam install) on her windows account (Admin), but WH will run on the same PC with my windows account (Admin account that installed windows). I did a ton of troubleshooting and this just seems bizzarre. Why would what account is trying to run the game have any bearing on whether it would run?
If I try to run it on her windows account, we get the odd behaviour of WH sitting in the taskmanager and using up 400mb of ram, but not actually being playable. She also has no KoeiTecmo folder in her documents. If I log out of her windows account and log in on mine, sign her into the instance of the EA app on my account and launch the game, it starts right up. All programs and services are installed as system-wide, so I have exactly the same background processes running as her account.
This is baffling. We ran thru all of the recommended steps from EA to no avail. Why does this work?
EDIT: Running the EA app as administrator seems to have rectified the issue. Once the game successfully launched, removing admin privileges from the app still resulted in the game launching. I'm not sure what changed since the last time I tried it, but progress is progress.

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no response after clicking play button without error message.

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