Play online is greyed out
So every time I go to my campfire play online is greyed out I am on Xbox series X. It keeps saying unable to connect to EA servers. I can play online in every game I own but this one.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi Everyone,
I wanted to pop in here real quick and see if it would be possible to get the following information.
Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
Cheers!
Platform: Xbox Series X
PSN ID/Xbox GT: Tanman4223
Region: US
Are you using an internal or external drive? Internal drive
Are you using an HDD or SSD? SSD
Date this issue started (is it still happening?)? Since launch, still happening
Is anything else happening? I cannot enable online play. When the game launches I receive a "please reset your password error and QR code, which redirects to EA help to reset a password. I did not have an EA account and nothing to reset. Once I created an EA account, this still does nothing and I am unable to link my Xbox account to EA, error messages or reset password errors always come up.
If possible, share a Screenshot or Clip..
So is this happening too every one on xbox series x? I haven't been able too play with friends or family that I talked in too get the game for us not to play together!!!
- EA_Illium@Tanman4223 To confirm have you reached out to support on help.ea.com to look into your account?
