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Crackinator_boi's avatar
Crackinator_boi
Not applicable
6 years ago
Solved

PS4 child account login issues

My son is trying to play Rocket Arena on his child account on PS4. When he opens the game it doesn’t allow him to play with the error message or cannot access EA servers. No option to acknowledge the TOS or use credentials to login. 

I have PS+ on the main account on the PS4 and I am able to open the game and login with my EA account. security restrictions on the PS 4 only restrict him from playing mature games. 

is there something else I need to do? Please help. 

  • Is your son younger than than the 12 age limit.  We found on PS4 a problem with Battlefield 2 that even when you set open access to any game in PS4 settings the online part of the game itself will not work for those under the age limit.  This may be the same with Rocket Arena.  Rocket Arena is working for my son.  I have the PS Plus on my account and he can play it on his.  His age is 13 though which is why I offer this suggestion for the cause.

13 Replies

  • KrazyKopite07's avatar
    KrazyKopite07
    Not applicable
    5 years ago

    Same issue here on ps5 despite authorising request to play. Come on EA sort this out

  • Any resolution to this issue? We are having the same problem. My son is 10 but I changed the age on his account and the game still won’t work on his account, only mine. 

  • RCKT82's avatar
    RCKT82
    Not applicable
    5 years ago

    Same issue, but on Xbox one. I can't log into my ea account with my son's Xbox account. It keeps saying unable to login in, try again later. But if I'm signed into my own xbox account, no issues. 

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