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EA_Antonio's avatar
EA_Antonio
Icon for Community Manager rankCommunity Manager
3 years ago

PS5 crash at launch

Hi everyone,

We are aware of an issue where the game crashes when launched on PlayStation 5. The team is working on a fix for this, but in the meanwhile, a workaround may prove effective if you have blocked more than 100 players.
 
Workaround steps:

  • Check to see if you've blocked over 100 players

    1. Open the Quick Menu by pressing the PS button
    2. Select Game Base
    3. Press the "options" button and "Go to Game Base"
    4. Push right on the road to navigate to Game Base Settings
    5. Blocked Players should appear at the bottom of the list
  • Unblock players until you are below 100 (unfortunately, the UI does not indicate how many players you have blocked in total, so you'll have to eyeball it).

- Antonio

15 Replies

  • I see, @EA_David I know PC is top priority right now but have you heard anything about more updates in the future for consoles regarding performance?

  • DonSklz's avatar
    DonSklz
    3 years ago
    @EA_David Hi David, I can confirm the new patch resolved the crashing issue for my other PSN account. Sucks that I had to play on my secondary because I was impatient but grateful the devs were competent enough to fix it quickly.
  • DonSklz's avatar
    DonSklz
    3 years ago
    @SailorBaconX I think from the Developers Reddit post it was implied to be on consoles as well. I look at the logs on my PS5 and it shows Online stability performance and something else. From my experience the biggest issue was online performance my game would often be constant sub 30 fps during play. In terms of graphics I dont think they have any real interest in improving that right now. The engine they used on this game is still being developed so this is probably the best they can do until their next game.
  • A lot of people are having slowdown when they got to Chapter 3 and the snow area even in single player mode. I'm hoping that the dev can figure out the issue and smooth out the performance all around.

    I actually really like the art style so the graphics are perfectly fine for me, I care more for framerate than those extra bells and whistles. This game is so good, I just want it to succeed without all the technical issues on all platform.

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