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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Re: can’t play online (a way out)

Hey @rjhammm

The point of having a Friends Pass is to not buy the second copy of the game 🙂

Just to clarify, can I ask if you're trying to play on one Xbox One (no pun intended) with split-screen or you have two consoles and want to play online? 

/Ataashi

5 Replies

  • rjhammm's avatar
    rjhammm
    8 years ago
    @EA_Ataashi

    we only bought the game once, we game share as I had said originally. we both have our own console, I already resolved the issue by clearing the MAC address on both consoles.

    thanks though! I really appreciate the response!
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    @rjhammm

    I'm happy to hear that the issue has been resolved 🙂 I will mark your post as the accepted solution 😉

    Have fun with the game!

    /Ataashi

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    I can’t play with my friend online either, I bought the game yesterday, he already had it, we both cleared the alternative MAC address and restarted our Xbox, we have no problems connecting on any other game. We just keep getting a loading screen that never moves on. Really disappointed, is there a solution to this?

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