Re: I cant find the friend game pass
I bought the standard edition. And im looking for a button to download the trial version for my friend.
This is the storepage of my friend, are the same in app and web. Disappointed.
Forum Discussion
13 Replies
EA_IlliumEA Staff (Retired)
Hey @josecarlo1155 Can you try following these steps, they should get prompted to download the game after you send them an invite.
- To setup online co-op for A Way Out, the player who purchased the full version must start up the game and select the Play Online option.
- Select the Invite a Friend option. This will bring up your friends list on whatever platform Player One is playing on. Choose the friend you want to play with and send them an invite.
- When Player Two receives the invite, they will then be prompted to download the free trial of A Way Out from the digital store. Once the A Way Out free trial has been downloaded, the two of you are ready to play online co-op.
Hi,When I invite him through the game, the app tell him that he must buy the game, and it redirect to the game page (last screen).
Thanks for your time.
- EA_Illium@josecarlo1155 Wanted to update the option should be showing through Origin for your friend that does not own it now for the trail version. I would have them clear Origin cache > then sign back in. When they search for A Way Out and open the store page they should have a button now to 'Try it First' below the Origin Get the Game button.
Hello, I have the same problem. I got the game and tried to play with a friend but they couldn't find the friends pass to download the friend pass.
I made a test account and added it as a friend to see if this was only on their end but the "Try it first" option wont show up. Tried erasing cache and it didnt do anything either.
I have the same problem, my friend does not see the option of friend pass or Demo
- @EA_Illium The screenshot is from my friend, what you see in that image is the store that my friend sees.
- EA_Illium
@SrLicht Interesting, I just made a new account and I am able to see the option, to check has your friend downloaded it before? If not can he contact an EA Advisor for them to review his EA Account to see if there are any issues?
It's the same for my friend, I'll tell him to contact support to see if they can give him a Friend Passs Key
@EA_Illium Could you give me a solution, I bought the game to be able to play with my friend and it turns out that we cannot because your cute store does not work, I have checked in the Reddit forums and even in the EA forums and there are many people asking about this error and they offer no solution. Put the friend pass in the store of origin as if it were another product and voila, I don't think it will cost you much to do that.
- EA_Illium@SrLicht To confirm for your friend's account that still cannot see it, have they reached out to an EA Advisor (see above post) to have their account looked at.
I test this on a fresh account and the option is there, after confirming with my team others were able to see it as well. Since we have already cleared the Origins cache it should be displaying correctly, which is why I recommend having their account looked at by an advisor. - @EA_Illium i think this is a regional issue, i'm from argentina and i also only see the option to purchase as a gift same as in the pic from @SrLicht, I think that's why you can see it from a fresh account but us can't even after all the troubleshooting steps, is there another way to add a friend pass or we just can't play something we already paid for?
