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EA_Leeloo's avatar
EA_Leeloo
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: It Takes Two - player disconnect in specific chapter

Hey there!

@CarbonCarl Thanks so much for highlighting the workaround again. 🙂 

@uiop5419380 Good to hear that you were able to get to the bottom of things! 👍

I actually just heard back from our team. Unfortunately, they have been unable to reproduce the issue but have advised to double-check the minimum requirements for both PCs and potentially lowering the resolution. You can see them in the spoiler tag below.

Spoiler
MINIMUM REQUIREMENTS
 
OS: 64-bit Windows 8.1/10
Processor (AMD): FX 6100 or Equivalent
Processor (Intel): Core i3-2100T or Equivalent
Memory: 8 GB
Graphics card (AMD): R7 260X or Equivalent
Graphics card (NVIDIA): GTX 660 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 256 KBPS or faster Internet connection
Hard-drive space: 50 GB
 

RECOMMENDED REQUIREMENTS
 
OS: 64-bit Windows 8.1/10
Processor (AMD): Ryzen 3 1300X or Equivalent
Processor (Intel): Core i5 3570K or Equivalent
Memory: 16 GB
Graphics card (AMD): R9 290X or Equivalent
Graphics card (NVIDIA): GTX 980 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 256 KBPS or faster Internet connection
Hard-drive space: 50 GB

9 Replies

  • OK. The solution is take another friend who had better pc get u out of the duck. then there is no problem later game. 

  • me and my friend have been trying for days to fix this disconnecting issue. I own the game and whenever we get to the explosive ducks he says that we died but on my screen we are still at full health. Then I get a message telling me that I was unable to connect to the servers and my friends gets a message saying that the other player has disconnected. we tried lowering all of our setting and that still didn't work. we live right next to eachother and just I just can not think of a reason for this to be happening. 

  • GMinchy's avatar
    GMinchy
    4 years ago

    Hi, I have been suffering similar issues on the clock tower, when the clock starts spinning and goes red and attacks us in 5x5 blocks...

    The game disconnects.

    It keeps saying that "The other player has left the session"; it says "Unable to connect to server" to my friend.

    It has been a month now since it has been happening, I got another friend to try this game and ended up being stuck on the exact same place.

    We (in fact, three of us, including the previous friend) all reach the minimum system requirement, and have attempted several runs with minimum display settings, and it still does not work.

    Please help. Thanks.

  • My Stepbrother and I have the same problem, he always gets disconnected from the server when we are at the Clock Boss Fight, it always happens in the exact same frame, when 

    we are down to 9 Squares and the clock weights fall down eliminating the outer squares, so we are standing in the on square that is left. I am hosting the game and on my screen appears the other player left the session and on his screen unable to connect to server, so it must be a server issue, the game worked fine before. I had some lags but after I changed my settings to low those only occured on occasion when there is a lot going on in the frames. Our pcs match the requirements for the game, they are over the lowest requirements for the game, so its not our fault.

    EA please step up and help, its pretty simple to reproduce this problem, just play with someone that is not in your building and these problems exist for over 6 months now, so do something about it and don`t ignore it, like the problems in Sims 3 that still are not fixed. I am still waiting for an answer in another thread, where i was not the only one having the problem and even providing you with pictures of the issues regarding achivements and the connection to the Sims 3 Plattform. So please don`t let this end the same way, where everyone is frustrated and mad at you.

    Thanks

  • Has this been solved? None of the workaround have worked for us.

    Steam Remote Play does not work either. 

  • @ballenadijon The solution is simple: you and your partner must have the same graphic quality. I put the resolution in 720p and all the settings to the minimum like my girlfriend. The problem is due to the fact that there is incompatibility with the components of your pc and that of your partner, that is, you must try to match the frames of your guest, therefore both must lower the graphic settings to the minimum.
    It seems silly but it actually works, 2 days stuck at that crazy ducks level
  • me toooo i always disconnect on the ducks mission 
    how did you fixed it please?

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 18 hours ago