EA_QueenBee
Community Manager
Community ManagerRe: It Takes Two: 'Please Reset your Password' message, even after multiple resets
Hey @rathmasfury,
It sounds like your PlayStation account is linked to another EA account alright. If you sign in here with your EA account details and you don't see your PlayStation account linked, then we know for certain:
https://myaccount.ea.com/cp-ui/connectaccounts/index
If you don't know what EA account your PlayStation account is linked to, then I recommend that you reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll be able to take a look for you and help you find the right EA account.
It sounds like your PlayStation account is linked to another EA account alright. If you sign in here with your EA account details and you don't see your PlayStation account linked, then we know for certain:
https://myaccount.ea.com/cp-ui/connectaccounts/index
If you don't know what EA account your PlayStation account is linked to, then I recommend that you reach out to our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll be able to take a look for you and help you find the right EA account.
