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Re: It Takes Two: 'Please Reset your Password' message, even after multiple resets

I get the exact same message. Any update?

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey folks,

    If you're getting messages that your platform is linked to ******@disabled.ea.com, then it means that your platform is linked to an old, disabled EA account. You can restore this account by resetting the password via the original linked email address, but if that doesn't work (or if you can't remember), then I recommend that you reach out to our live support team via the steps in the following link:

    https://help.ea.com/en/help/faq/using-ea-help/

    They can take a look at how they can best help you link your platform to a new EA account.
  • I'm getting that but Iv never had an ea account, I'm not jumping through hoops to play this game that should just work, iv uninstalled the game I don't care this much

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