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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: It takes two PSP progress lost

Hey @kal0afj14b33 

Thanks for the additional details! For PS5 can we try the following steps?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Entering Safe Mode and Rebuild your PS database

Thanks!

5 Replies

  • kal0afj14b33's avatar
    kal0afj14b33
    2 years ago

    I did all the steps above and started playing again.

    I still see 0 % progress after about 2 hours of playing:

    Im in the castle as the wizard and the warrior...

  • kal0afj14b33's avatar
    kal0afj14b33
    2 years ago

    The console is open and I'm scared to do anything to avoid the progress getting lost.

    Let me know what I should be clicking to avoid the progress getting lost...

  • kal0afj14b33's avatar
    kal0afj14b33
    2 years ago

    Seems like it might be related to rest mode, and maybe power outage.

    I've talked to a friend and he told me to turn off the console instead of putting it in rest mode.

    I've turned the console off and on and the game progress is saved.

    I hope the above usage of the console will save me the grief of losing game progress again. Fingers crossed.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @kal0afj14b33, It is possible if the console rest mode may not have been saving progress. Have you been able to check if progress was saved after making changes?

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