Re: "Something Went Wrong", can't link my EA account to my switch

Hi @zellaSpot When you have a sec can you try the following and check if the message continues?

Nintendo Switch:

1) Check for networking issues: https://www.nintendo.com/consumer/network/en_na/network_status.jsp 

2) Try checking your account: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22467/p/897 

3) Check for Switch System updates; https://en-americas-support.nintendo.com/app/answers/detail/a_id/22525/p/897 

4) Check for a power/sleep Mode issues. https://en-americas-support.nintendo.com/app/answers/detail/a_id/22502/p/897 

 

DNS settings: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22411/~/how-to-manually-enter-dns-settings it fixed a few apex connection errors for my players 

 

Clear Cache: 

1. Open System Settings on the HOME Menu 

2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 

3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

 

Data Corruption: 

1. Open the System Settings from the Home menu 

2. Go to Manage Software and select Apex Legends 

3. Choose Check for Corrupt Data 

4. Choose Redownload if it finds any corrupt data